The Director of Marketing and Communications develops and implements California Community Foundation’s (CCF) comprehensive and proactive communications, marketing and branding strategy to increase awareness and impact of the foundation’s work by engaging multiple and diverse target audiences to actively support CCF and its programs. This is a hands-on position that manages a small staff to leverage the work of the foundation’s leadership and management teams. The position requires the ability to use creativity, a passion for people and a sense of humor when necessary to maintain a strong service orientation in a fast-paced and change-filled environment.
We are looking for a marketing professional who has a track record of results. The ideal candidate has extensive personal and professional experience with Los Angeles non profits. They are a leader and a doer, who is comfortable and competent at envisioning and executing strategic plans and objectives. They have developed a depth and breadth of marketing skills from direct mail to events to social media. They possess exceptional communications skills and a sense of humor, too. This candidate loves solving complex problems with an eye on the details of those solutions. They enjoy tackling a broad array of projects, subject matters and have an insatiable appetite for learning. Their history of working effectively in teams demonstrates collaboration and synergy.
The California Community Foundation is a nonprofit grantmaking foundation that administers almost 1,600 individual charitable funds to meet existing and emerging needs in the Greater Los Angeles area. CCF is one of the largest and fastest growing community foundations in the United States. With assets of more than $1.24 billion currently, CCF has awarded more than $1.2 billion in grants and received more than $1.6 billion in contributions over the past ten years. Since 1915, CCF has been helping individuals, families, corporations and nonprofits establish and develop their philanthropic visions. While CCF’s focus is Building the Future of Los Angeles, we make progress toward that ambitious goal by helping our donors and fundholders realize their philanthropic objectives. In partnership with our donors, the foundation supports nonprofit organizations and public institutions with funds for arts, affordable housing, education, transition aged youth, civic engagement and health care programs. Recognizing the importance to partner with other like-minded organizations and the community, CCF has created The Joan Palevsky Center for the Future of Los Angeles, a facility dedicated to convenings on philanthropy, civic engagement and issues of importance to communities of Greater Los Angeles and for the business of the foundation and affiliated organizations. Significant current work includes a focus on quality early childhood education, integration of immigrants into the community, improving academic achievement and decision-making for the youth in South Los Angeles and community building efforts in El Monte.
At CCF, we value experienced and passionate advocates for the community. We strive to be an employer of choice, offering a competitive compensation package and an invigorating work environment in exchange for the opportunity to help strengthen Los Angeles County through effective philanthropy and civic engagement. While the foundation is a nurturing environment, we have high expectations of our team. We are committed to building a strong, diverse community, and this commitment is reflected not only in our work but also in our staff.
• Marketing Strategy: Collaborates creatively with CCF leaders and department heads to craft and execute the marketing strategies for various campaigns, initiatives and programs to engage donors and investors in the work of CCF. These campaigns span general public campaigns to highly targeted investor/donor recruitment. Strategizes on optimizing positioning and presentation of ongoing and new campaigns. Manages all campaign, initiative and program communications and ensures consistent messaging and branding is used foundation-wide.
• Publications: Responsible for the overall strategy and creative development of print and digital materials. Works collaboratively with CCF leadership and department heads regarding needs, making recommendations as to type, format, design and content. Oversees the design, development and evaluation of promotional, informational, outreach and educational publications, collateral materials and tools to build, maintain and strengthen CCF relationships. Supervises and assists with the production and dissemination of annual reports, news releases, special reports and projects, electronic media and other external communication documents.
• Messaging: Develops key messages for the foundation to tell the CCF story accurately and compellingly for diverse audiences. Writes and edits copy for all forms of communication, both print and online. Plans content, conducts interviews, edits and proofreads content tailored to target audiences. Develops, implements, and maintains editorial policies and standards to ensure a high and consistent level of editorial. Works with all departments to coordinate internal and external communication plans and strategies to ensure a consistent voice in materials distributed to the foundation’s employees, constituencies and the general public.
• Website: Creatively leverages web-based and social media technologies to reach target audiences and strengthen ongoing relationships. Oversees development of the next generation of the foundation’s website.
• Media Relations: Develops and implements media plans, targeting mainstream and Los Angeles-based press as well as ethnic media outlets; specialty and constituency-based media; trade publications; and web-based media. Maintains and leverages foundation media relationships, and develops and cultivates new opportunities. Writes and distributes press releases, places stories and arranges media events. Takes a proactive approach to building relationships with local, national and philanthropic media. Serves as one of the foundation’s spokespeople; directs crisis communications and responds to media inquiries; facilitates quotes and comments to press from key foundation spokespeople. Conducts media training for staff as needed.
• Events and the Palevsky Convening Center: Oversees the design, implementation and management of CCF’s events and the operations of the Palevsky Center for the Future of Los Angeles, a facility of CCF dedicated to convenings on philanthropy, civic engagement and issues of importance to communities of Greater Los Angeles and for the business of the foundation and affiliated organizations. Works with the event and Palevsky Center manager on overall strategy and creativity to conceive, plan, execute and evaluate “signature events” created expressly for CCF donors, advisors, grantees and others. Utilizes the Center and events to reinforce the branding and positioning of CCF with various constituencies, including grantees, funders, partners and donors.
• Expertise and Implementation: Provides strategic insight and updates on marketing, communication and branding to foundation leadership team. Provides regular reports on CCF convening, communications and marketing strategies and issues. Recommends and executes preferred courses of action based on subject matter expertise and organizational needs, desires and capacity. Conducts research and writes for the president and CEO, including speeches, talking points, op-eds, quotes, etc.
• Management: Serves as a member of the foundation’s management team, attending management team meetings, completing assignments as required and coordinating work between departments and with external consultants, as necessary.
• Project Management: Oversees a large number of concurrent publication, marketing, media and communication projects. Creates and manages budgets and project timelines. Assesses team strengths and delegates tasks to maximize quality and efficiency.
• Department Oversight: Supervises and manages the day to day operations of the department. Shares responsibilities and complements strengths of colleagues to create a flexible and fluid team to respond to the needs and challenges of the foundation. Coaches, mentors and develops the talents and potential of the team. Prepares and reviews staff workflow, work assignments and production schedules to ensure timely completion. Provides ongoing assessment of staff and department performance.
• General: As appropriate, assists other departments and works as a member of interdepartmental teams to ensure the effective and efficient operations of CCF. At all times, demonstrates cooperative behavior with supervisors and coworkers. Other duties as assigned, dependent on organizational needs and employee skills.
To perform this job successfully, an individual must be able to perform each essential job function assigned satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
• Experience: Minimum of seven years of hands on experience in all phases of marketing and communications, with a minimum of seven years successfully managing staff required. Strong preference for previous non profit experience. Demonstrated success in high growth organizations with a special emphasis on customer acquisition campaigns and fundraising work preferred. Strong experience with branding, positioning and public relations. Outstanding writing and editing skills. Design experience, along with experience working with graphic designers, web designers, printers and mail houses. Successful managerial experience in leading and growing diverse teams. Experience with events and conferences a plus.
• Education: Bachelor’s degree in marketing, English, communications or related discipline is required. Advanced degree or equivalent experience is preferred.
• Communication Skills: Exceptional client management skills required, including a keen understanding of and track record of building successful client relationships with diverse and varied stakeholders, including executive leadership, department heads, and project leads. Excellent interpersonal skills, superior verbal and written communication skills, including newswriting, feature writing, speechwriting, web writing and proofreading. Able to create diverse types of publications including annual reports, newsletters and brochures, advertisements, invitations, video scripts, PowerPoint presentations, news releases and online content. Solid research and interview skills are a plus.
• Technology Skills: Internet competency and strong computer proficiency, including mastery of the Microsoft Office software suite and a familiarity with database software, is required. Working knowledge of web management, social media, Blackbaud software, and Adobe Creative Suite preferred.
• Project Management Skills: Experience working with internal clients and overseeing the marketing and communications team to manage multiple projects, creating realistic project budgets, timelines and deliverables, prioritizing work, maintaining project schedules, troubleshooting client issues and adjusting to multiple and often competing demands in a fast-paced environment. Exceptional organizational skills and attention to detail required. Ability to implement strategy and deliver results.
• Community and Philanthropic Knowledge: Knowledge of the Los Angeles County nonprofit community, familiarity with the geography and neighborhoods throughout the region, and experience in working effectively with diverse and broad-based community constituencies is a must. Stays abreast of current events at CCF in the foundation field
• Team Work & General Skills: Ability to lead a team toward CCF’s goals, leveraging each team member’s skill set. Ability to make well-reasoned decisions as part of a department and interdisciplinary team and in the best interests of the foundation. Ability to work collaboratively and effectively with individuals from diverse backgrounds and levels of the organization.
• Ability to sit and work at a desk for several hours at a time.
• Ability to travel and attend meetings, presentations and events outside the office.
• Work may require occasional weekends and/or extended work day.
This is a full-time, exempt position. Salary is dependent on experience and qualifications. A generous benefit package is provided to all full-time staff, including medical, dental, vision, LTD, life, FSAs and retirement benefits.
How to Apply:
To apply to this position, please visit our website at www.calfund.org and select “Careers” on the home page or go tohttp://www.recruitingcenter.net/clients/calfund/publicjobs
CCF is an Equal Opportunity Employer.
Salary: Salary is dependent on experience and qualifications